Track your order
Your Hekaya is on its way. Here is how to see where your order is, at any time.
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1
Check your email
When your order ships, we send you a shipping confirmation email with your tracking number and a tracking link. If you cannot find it, please look in your spam or promotions folder.
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2
Log in to your account
Sign in with the email address you used at checkout to see the status of all your orders, including tracking details once your order has shipped.
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Still not sure?
Send us your order number and the email address you used, and we will check on it for you.
Contact us
Good to know
Tracking can take a little time to update after your order ships. You can also read our frequently asked questions about delivery.